Juniper Websites: How do I moderate user comments made on website pages?

Overview

This article explains how an administrator can review and approve comments left by visitors on the pages of your website before they are published. When a visitor leaves a comment it will be saved and a notification will be sent to an administrator to approve the comment. The approval task contains all submitted information, properties of the comment and the visitor's IP address.

Prerequisites

  • You must be an administrator to moderate user comments made on pages.
  • You must have received a comment for moderation by email and / or in your My Tasks queue.  

Instructions

  1. Select My Tasks for the Home toolbar.
  2. Select Comment:
  3. Select the comment to review. This will now be listed under Comments:
  4. Review the contents of the comment.
  5. Select Approve to approve the comment and post it to the page. 

    Alternatively, if you want to reject the comment, select Reject and enter your reason for rejecting it when prompted. 

Outcome

Following approval, the comment will be posted to the page on your website. An example is shown below:

 

Related information

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