Awards and Activities FAQs

Awards and Activities

Got an Awards and Activities question? You're in the right place.

Badges

  • Select Approve & Publish to accept a badge that is Pending Approval so it publishes to parents. Select Review to look at a badge that has already been approved or declined, without changing it. Select Edit to change the badge's contents before it publishes.
  • A badge can be deleted after it's been awarded. Note that deleting a badge removes it completely, including from any certificate the pupil may have downloaded.
  • When automatic approval for badges is switched on, badges publish to parents straight away, without an administrator needing to approve them first. When it's switched off, an administrator must approve each badge before it publishes.
  • A personalised certificate can be downloaded in PDF format for any badge that's been awarded. The certificate includes the badge image, its name, the pupil's name, your comment, your name, the school's name and the date awarded.

Points

  • Select Approve & Publish to accept points that are Pending Approval so they publish to parents. Select Review to look at points that have already been approved or declined, without changing them. Select Edit to change the points before they publish.
  • Points can be deleted after they've been awarded.
  • When automatic approval for points is switched on, points publish to parents straight away, without an administrator needing to approve them first. When it's switched off, an administrator must approve the points before they publish.

Observations

  • Select Approve & Publish to accept an observation that is Pending Approval so it publishes to parents. Select Review to look at an observation that has already been approved or declined, without changing it. Select Edit to change the observation's contents before it publishes.
  • An informal observation can be deleted after it's been recorded.
  • When automatic approval for observations is switched on, observations publish to parents straight away, without an administrator needing to approve them first. When it's switched off, an administrator must approve each observation before it publishes.

Approvals and Tracking

  • On a pupil's individual record for badges, points and observations, the Read Receipt column shows Sent when an update has been sent to the pupil's contacts, and Opened when a contact has opened it in the Juniper Education App.
  • The Open Rate column in the Approval Log shows, as a percentage, how many of the contacts an update was sent to have opened it.
  • From the Approval Log, select a badge or an observation to see any Reactions and Comments added by parents through the Juniper Education App.
  • You must have one of the following user roles or permissions to approve badges, points and observations: Account owner, Account Admin or Full Edit.

General

  • Awards and Activities is available to any school. It works well as a companion to Sonar Tracker, but isn't restricted to Sonar Tracker customers.

  • Yes, the Awards and Activities widget on the Comms Hub Home page shows the Total Badges, Total Observations and Total Points for the selected time period and group.

     

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