Overview

This article explains how you enable Two Factor Authentication (2 FA) when you log in for the first time. 

We are currently upgrading all Juniper logins to include 2FA. There is nothing you need to do, once we have integrated your schools account you will automatically be asked to first enter your password as usual. Then, you'll be asked to confirm your identity by entering a one-time verification code that is sent to your email address as below.

Prerequisites

To enable Two Factor Authentication (2FA), you need:

1. Your Juniper account details.
2. Access to your registered email, to retrieve a verification code when it is emailed to you.

Instructions

Follow these steps to enable Two Factor Authentication (2FA):

1. Sign in with your registered email address and password:
   
2. An email will be sent to your registered email address. Open your email client and locate the email that you have just received that has your one-time code in it (check your junk or spam folder if you cannot see it).

3. From Account Setup: Two-Factor Authentication (Required):
   

   1. Enter the Verification code from your email.
   2. Select Submit.

   If you've not received a verification code, select Resend now.

4. Your recovery codes will be displayed. Make a note of these, then select Yes, continue to login:
   
5. Another email will be sent to your registered email address. Open your email client and locate the new email that you have just received that has a different one-time code in it (check your junk or spam folder if you cannot see it)
6. From Login with 2FA:
   
   1. Enter the Verification code from your email.
   2. Select Login.
7. Review Juniper Education's Terms & Conditions. If you agree to them, check and then select Confirm:
   
    

Outcome

You are now taken to the home page, from which you can use the system.

You will be prompted to enter your 2FA code when you log in.

Updated 20 November 2025 09:54