We understand the importance of tracking data to monitor content performance across your school's website, ensuring that information is effective and being viewed by your stakeholders.  So, we have integrated the Matomo Analytics Platform into Juniper Websites.  Matomo is a powerful analytics solution used by individuals and large corporations. 

Accessing Website Statistics (Web stats)

To access your school's website statistics:

1. Log in to your school's website with an Administrator account.
2. Select Webstats from the Website tab:
   
   The Matomo Dashboard will open in a new tab:
   

Reporting opportunities

Some of the top things you might like to report on are:

* Bounce and Exit are often confused. An Exit happens when a user visits multiple pages and then leaves your website. However, a Bounce is when a visitor leaves straight away.

Matomo Dashboard - Widgets

By default your dashboard comprises:

1. A Visits over Time graph.
2. A Visits by Server Time graph.
3. Pages information.
4. A Length of Visits cloud. 
5. A Device type chart.
6. A Visitor Map.
7. A Referrer Websites table.

Select a Date Range

By default, the Data Range is "yesterday".  To change this:

1. Select the calendar icon from the top menu bar.
2. Select a Period from day, week, month, year or a specific date range.
3. Select the specific period from the calendar.
4. If you select date range an additional calendar is displayed.  The first calendar allows you to set the start date and the second calendar allows you to set the end date:
   
   
5. Select Apply.

Segmentation

Next to the calendar icon, you can switch between All Visits and Normal Visits.  By default, All Visits is selected:

For a better insight into your real traffic, we suggest setting this option to Normal Visits.

Export Data

You can export data in a variety of formats including CSV, TSV (Excel), XML, Json and PHP. 

To save a graph or chart, select the image icon at the bottom of the widget.  Selecting the image icon opens a separate box prompting you to right-click and select Save Image As.

Every report table has options and functionality which is useful to that data type.  Feel free to play around with the widget options until you feel comfortable.

Scheduling a Report

To schedule a report:

1. ​Open Webstats and select Personal Settings () in the top right corner.
2. Select Email Reports.
3. Select Create and Schedule a report.
4. Enter a Description summarising your report.
5. Chose a segment. We recommend selecting Normal Visits, as this will display data for genuine traffic, excluding potential bot visits.
6. Select the Email Schedule (if the report should be sent Daily, Weekly or Monthly).
7. Select the Report Format (how you would like the report to be delivered). Select either HTML, PDF or CSV.
8. Determine where you want the report to be sent to (Send report to). Check Send to me and enter any other email address you would like the report to be sent to
9. Check the various statistics)you would like to include in the report (Statistics to include).
10. Select Create Report.

Create a Dashboard

You have the freedom to add, remove, drag and drop widgets.  You can also display the data in other formats to suit your needs. To create a new Dashboard:

1. Select Dashboard:
   
2. Select Dashboard:
   
3. Select Create new dashboard to open the Create new dashboard window:
   
4. Enter a Dashboard name for your new dashboard.
5. Select whether your dashboard should contain widgets (Default dashboard) or not (Empty dashboard).  If you do not select widgets at the point of creation, you will be prompted to add some later.
6. Select Yes.
7. To add additional widgets, select the Dashboard:
   
8. Hover over a widget to preview:
   
9. Select the widget to drop it on your dashboard.

Dashboard widgets

Every widget has four icons in the top right, which will let you refresh, minimise, expand or remove the widget.:
At the bottom left, there are icons that let you change how the data is displayed and options for saving the data to your device.  If you cannot see these icons, select the arrow at the bottom of the widget.

Visitors tab

The Visitors tab gives you information about who is visiting your website.  Hover your mouse over the report name to bring up a help icon.  Select the help icon to view the contextual help for each report.

Actions

The Actions tab tells you how your visitors interact with your website:

Referrers

This tab provides details about those referrers who led visitors to your website. The Referrers tab may also contain information about bots targeting your website for marketing purposes, or with malicious intentions.  

Unfortunately, website attacks happen all the time.  For the most part, they are unsuccessful and go unnoticed.  Rest assured, our servers are monitored 24/7, 365 days per year by our data centre advisors.  If you have any concerns, contact us.

Goals

Goals are not in use.  If you have any questions about Goals, please contact our Support Team.

Updated 12 February 2025 16:24