The secure email add-on allows you to deliver emails to parental contacts using the groups you already have set up in your school Management Information System (MIS) system. 

Your email footer, including the unsubscribe email address, can be updated in Add-on Settings

Accessing the Secure Email Add-on

• Select the Add-ons Tab from the Admin Toolbar to access the Add-ons Dashboard
  
  
• Select the Email tile from the options available. 

Creating a new email

• Click Create a new email to open the email editor.
  
  
• Enter a Subject Line for your email

Adding Recipients

You can add recipients from multiple groups

Finding groups

• To add recipients, click the Add button
   
• In the recipient dialog, select the type of recipients you want to send to.  For example Contacts or Staff.
   
• Then, select the type of group from the options on the left. For example, registration group or year group.
   
• Next you can select to view either All, or individual groups.

Selecting Recipients from a Group

• In the right-hand panel, you will be presented with a list of pupils in your chosen group.  
  • Any names that are greyed out indicate that your MIS data does not contain a mobile number or email address or phone number for that person, depending on which add-on you are using.
  • You can use the select all option to send to all available contacts in the group. 
  • You can select, or deselect individual pupils by clicking on the tick at the right hand side of each row.
  • If a person has multiple contacts set for them, you can click on the small Envelope icon to select which person receives the text.
  • To send to Primary Contacts only, click on the drop-down icon beside the Done button and select the option presented.
  • Selecting only primary contacts will reduce the number of credits you use when sending text messages

• Place your cursor into the email body container to start typing your message.  
  • You can add and format text using the toolbar at the top of the message window.
  • You can also insert hyperlinks to other pages, documents, or to send an email.
    
    
• Personalise the message using the Insert Placeholder option.  This will allow you to tailor the message to include parent and pupil details for each person it is sent to.   
  
  
• If you use the Pupil Placeholders and the group contains more than one child belonging to the same parent, the message will be sent multiple times.
  
  
• To add an attachment click the Choose Files button and upload documents from your computer. 
• We recommend using PDF files as your attachment file format as these can be opened easily on any device.

Preview, Save & Send

You can click preview to check how your email will look when sent, you can also save it as a Draft, Template or Send Now.

• Save Draft - you can leave the site and return later to continue working on the draft item.
  • You can access draft emails from the drafts tile on the left-hand side of the email add-on section. 
    
    
• Save Template - you can access a template later, and use it to create a new email with the same content. 
  • You can access email templates from the Templates tile on the left-hand side when in the email add-on. 
    
    
• Send Now- this option will send the email. 
  • You can access sent emails from the Sent tile on the left-hand side when in the email add-on.

Updated 07 March 2025 14:11