There are times when you could receive a warning that a pop-up blocker is currently enabled, which may prevent you from accessing some pages of Sisra Observe. In this case, you will need to allow pop-ups for each service in order for the download pop-up to appear. Below is an explanation on how to enable pop- ups in different browsers.
Chrome
When using Chrome, if your pop-ups are being blocked, the following ‘Pop-up blocked’ icon should appear in your address bar. Click this, then to allow pop-ups for this site select ‘Always allow pop-ups from…’ > ‘Done’. This will allow the download pop-up to appear next time you click the download link.
Safari
If you’re unable to open separate tabs or links from Observe within Safari, click the Cog icon > ‘Block Pop-Up Windows’ to remove the tick.
Alternatively, click ‘Preferences…’ to open up a separate window, followed by the Security tab. You should then have the option to remove the tick from ‘Block Pop-Up Windows’.
Firefox
Within Firefox you should be presented with a yellow banner just below your address bar. Click ‘Options’ > ‘Allow pop-ups for…’. This will allow the download pop up to appear next time you click the download link.
Opera
When using Opera, if your pop-ups are being blocked a ‘Pop-up blocked’ notification should appear in your address bar. Click this, then select ‘Always allow pop-ups from…’. This will allow the download pop up to open next time.
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